Top 10 Retail Consulting/ Services Companies - 2020

The retail industry is experiencing a paradigm shift and this transformation at scale is quite significant. At various levels, it touches the core of what the consumers do – shop. Whether it is grocery or general merchandise, whether it is fashion or budget shopping – the dynamics are changing in a rapid pace. The most obvious change is the rate at which retail is becoming digital. eCommerce, as it is popularly known as, is revolutionizing everything. There is no room for doubt that digital is here to stay, and it will power almost all operations of the business in the near future.

One of the factors responsible for the retail sector’s steady growth is the rise of digitalization and modern technology, leading to retail 4.0 being born. Many processes in the retail workflow, such as purchasing, inventory management, customer service, payments, and supply chain management, became automated after the introduction of advanced technologies. Intensified communication platforms have created a more connected landscape across the board. Thus, with the help of retail 4.0, the retail industry is witnessing a shift in the working culture, giving rise to innovative business models.

In order to help companies who struggle in this space, CIOReview brings forth a comprehensive list of the leading retail veterans who deliver expertise in this ever evolving sector. This listing provides a view of how the technology solutions in this domain can deliver optimization to the retail operations.

We present to you “10 Most Promising Retail Consulting/ Services Companies - 2020.”

Top Retail Consulting/ Services Companies

SwiftWIN is a leading technology solutions provider in software development that helps retailers to increase their sales through data integrity, transaction visibility, information security and business process management. Their unique solutions and accelerators are the prime movers enabling real-time process visibility, reducing process cycle time and optimizing end-to-end business processes. They are a one-stop shop for retailers, that can enable them to lure customers from all touchpoints, be it ecommerce, mobile commerce and digital marketing platforms or in stores. With their custom-built solutions and services, they ensure that retailers can have accelerated growth and speedy time to market, even in such a competitive space

Clientricity

Clientricity

Clientricity, LLC is a “boutique” retail customer‐centricity consulting firm that provides unparalleled retail and management expertise to global retailers, investment firms and technology providers servicing the retail industry. It provides the strategy, expertise, training and technologies that differentiate retail brands, improves customer experiences and enhances productivity and profitability. Clientricity possesses the requisite knowledge and resources needed to ensure successful implementations and cultural adoption of Clienteling, Guided & Assisted Selling, Loyalty, Social, Mobile and CRM solutions. The company is uniquely positioned to assist retailers and partners with an array of customer‐focused initiatives, from concept through execution

Columbus Consulting

Columbus Consulting

Founded in 2001, Columbus Consulting International is a high-quality consulting service provider in the retail sector. They combine pragmatism, innovation and years of experience to deliver services ranging from strategic insight to tactical project delivery. They are also experts in inventory optimization. While they are adept at virtually all aspects of retail operations, their core strengths lie in the following: Planning and Allocation, Data Warehousing (business intelligence), Product Development and Sourcing, IT Strategy, PMO, Mergers and Acquisitions, and Interim CIO services, Omni-Channel Strategy and POS/Store Systems Services

KKM

KKM

Founded in 1977, KKM is a customer-driven, knowledge and data-based sales and service organization. The company is committed to bringing superior fact-based marketing and merchandising opportunities to manufacturers and customers. It serves consumer package goods manufacturers, the top retailers and distributors in the six New England states as well as the Mid-Atlantic region and Upstate New York. Their services include comprehensive data analytics, purchase order support services, deduction management, supply chain management and retail merchandising coordination. Their track record of award-winning marketing strategies and specialized expertise offer consulting services in the development of a full-scale process to suit clients’ specific needs

McKinsol Consulting

McKinsol Consulting

McKinsol, a boutique consulting firm specialized in retail domain, wholesale & distribution & SAP ECC 6.0 however they have ambitious plans to grow into SAP's IS Solutions for retail, AFS and oil as a solution facilitator company

NuWare Tech Corp

NuWare Tech Corp

NuWare is a global technology and IT services company built on the belief that organizations require transformational strategies to scale, grow and develop into the future owing to a dynamically evolving ecosystem. The company strives towards its clients’ success in today’s hyper-competitive market by servicing their needs with next-gen technologies - AI/ML, NLP, chatbots, digital and automation tools. They empower businesses to enhance their competencies, processes and technologies to leverage opportunities and accelerate impact fully. Through their focus on market differentiation and innovation, NuWare offers services that are agile, streamlined, efficient and customer-centric

Response Media

Response Media

Response Media is a full-service digital and direct agency which intelligently combines customer acquisition/lead generation with personalized and relevant email marketing. Their proven approach integrates data-driven strategy, performance-based media, marketing automation, and behavioral email marketing to deliver measurable growth in customer acquisition, loyalty, and ROI. Their integrated, end-to-end Relationship Marketing System™ optimizes the Customer Relationship Lifecycle from Awareness-to-Advocacy, maximizing the productivity and profitability of the clients’ marketing programs. The company provides its clients with the following services: relationship marketing, digital and direct media, email and social marketing, data services and analytics

Smart Merchants

Smart Merchants

Smart Merchants are industry professionals who are passionate about their customers. The company is dedicated to providing exceptional services to its clients. They offer several services like Credit Card Processing, Point of Sale, Mobile Payments, Gateway Integrations, Smart eMarketing, and Omni Channel. Furthermore, their knowledgeable staffs are also familiar with the endless variety of POS or mobile payments. Their Gateway Integrations also have customizable features that include credit, pin based debit, signature capture, gift, NFC, EBT, and many more. Their eMarketing experts also make sure that their client’s business is represented attractively in every electronic media

Tejas Software

Tejas Software

Having deep roots in the eCommerce, Tejas Software, Inc. enables commerce everywhere. It has helped scores of companies develop their online business plans, provided strategic implementation and execution, and on-going support. Thus, the company supports the technology that drives online business. The core functions of Tejas Software include Order Management System implementation and support, eCommerce integrations and support, Mobile commerce strategy and execution, and CRM and Business Intelligence (BI) installations. Also, they offer Warehouse and inventory management software and solutions, Purchase order and quote management tools and SaaS (Software-as-a-Service) strategies to avoid significant upfront investments.

Zemoga

Zemoga

Zemoga is a multicultural team of some of the world’s best digital thinkers, designers, technologists and creative leaders. The company’s proven delivery model makes sure that value is immediately transferred to the clients. They raise the bar in delivering managed capacity to leading global enterprises. The company’s teams focus on the latest platforms with a keen eye towards groundbreaking design and technologies that engage at the highest level. They even work in lockstep with their customers to provide increased velocity and expertise through true team-based collaboration. They assist their clients efficiently design and produce amazing digital experiences that improve lives and build the business