i3 Verticals: Effective Payment and Software Solutions for Improved Business Outcomes

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Scott Meriwether, COO
The COVID-19 pandemic has led to seismic shifts in consumers’ attitudes, shaping irreversible changes in their habits, consumption patterns, and spending behaviors. Customer-centric industries such as retail and hospitality felt the effects of the global health crisis the most. In a world largely dominated by EMV payments, these industries are in a flurry to attain safe and compliant contactless payment solutions. Amidst the continuing safety concerns, consumers nowadays prefer contactless and mobile payments ahead of handling cash or touching POS terminal keypads. Catering to these needs is i3 Verticals, a leading provider of seamless, integrated payment and software solutions to small and mid-sized businesses (SMBs). i3 Verticals had even rolled out a campaign last year geared towards its business-to-business (B2B) retail customers to prepare them for reopening in this new normal. The company provided its customers with various hardware options interfaced with various software, all for attaining a seamless contactless payments infrastructure. "We deliver a broad suite of end-to-end solutions to our customers to make their business better and help them achieve success," says Scott Meriwether, COO at i3 Verticals. "Our aim is to be a one-stop-shop for our clients by offering them software, hardware, as well as services. We provide the customized software solution they need to help manage their business, whether it's through our proprietary software or by partnering with other software providers," he adds.

i3 Verticals enables businesses to thrive in today’s fast-paced market with flexible and customizable POS solutions. The company helps its customers improve their operating efficiencies, enhance revenues, and streamline their payment processing functions. Through its proprietary gateway, i3 Verticals offers its clients a single point of access for a broad suite of payment and software solutions.

From enterprise solutions such as NCR Counterpoint, the complete retail management solution, to industry-leading cloud-based solutions that are robust yet easy to implement, i3 Verticals helps retail businesses of all sizes minimize cost, increase sales, and save time. Due to its long history in the payments space, i3 Verticals can seamlessly provide end-to-end seamless integration. This includes interchange optimization to reduce its customer's costs, integration of the payment with payment gateway provider on the front end, backend settlement, end transaction, and the final reporting, which provides rich data for the customer. Moreover, the company offers various scalable software packages, including inventory management and workforce management solutions.
On the hospitality side, i3 Verticals is the largest reseller of NCR Aloha POS, the restaurant industry's leading POS solution in the world. Additionally, the company also handles customer support and service for its clients.


i3 Verticals is a leading provider of seamless, integrated payment and software solutions to small and mid-sized businesses (SMBs)

i3 Verticals has completed 37 acquisitions by far for growth and expansion of its business in terms of products/services and scale of operation. This broad list includes several companies with over 50 years of experience catering to a specific space, be it restaurant, retail, or public sector. Besides, i3 Verticals’ executive team comprise industry veterans, each with over 30 years of experience in the payment space. The company gains a competitive advantage in the marketplace with its high level of customer service and consultative selling approach. i3 Verticals continues to support its clients, right from the sale of whatever system the customer needs, throughout and after the implementation process. In one instance, i3 Verticals successfully developed a solution for payroll deductions directly from the employee’s paychecks regarding their purchase made in-house, be it at the coffee shop, cafeteria, or internal drug store, as per the clients’ requirement. “Our ability to listen and consult along with our deep experience brings out that exceptional overall level of service and commitment to ensure effective implementation of a solution,” states Meriwether.

Apart from retail, i3 Verticals also caters to the public sector space, including government services, education, healthcare, business-to-business payments market, non-profit, and property management. "Being a large software company with varied solutions, we have deep industry expertise into specific verticals which helps us bring better solutions to our customers," emphasizes Meriwether. Looking ahead, i3 Verticals aims to continue researching the latest technology to serve its customer needs better, whether it requires developing a new piece of software or making new acquisitions. Evidently, i3 Verticals is focused on assisting companies with the much-required ability to help them take their businesses to the next level. "We believe that pre-ordering will be a very large component of all restaurant, retail, and education type environments for the next foreseeable future. Our focus will be on delivering solutions that help our customers enable that effectively and successfully," concludes Meriwether.

Company
i3 Verticals

Headquarters
Nashville, TN

Management
Scott Meriwether, COO

Description
i3 Verticals is a leading provider of seamless, integrated payment and software solutions to small and mid-sized businesses (SMBs). i3 Verticals enables businesses to thrive in today’s fast-paced market with flexible and customizable POS solutions. The company helps its customers improve their operating efficiencies, enhance revenues, and streamline their payment processing functions. Through its proprietary gateway, i3 Verticals offers its clients a single point of access for a broad suite of payment and software solutions. From enterprise solutions such as NCR Counterpoint, the complete retail management solution, to industry-leading cloud-based solutions that are robust yet easy to implement, i3 Verticals helps retail businesses of all sizes minimize cost, increase sales, and save time

i3 Verticals