AOPEN Pan America includes three core business units—commercial products featuring Google Chrome OS, intelligent control device management solutions, and industrial PC models. Its portfolio of commercial hardware solutions includes specialized and customized solutions such as kiosks and interactive touchscreens for a wide range of applications across the retail and hospitality sectors. The company also offers industrial-grade PCs for use in medical facilities and production floors to minimize cumbersome manual labor and boost workflow efficiencies.
Today, AOPEN mitigates the prevalent challenges faced by frontline workers, especially focused on factors that impact efficiency and customer satisfaction. The company assesses critical factors: the liability of legacy systems, the time spent by employees using the solution, and the latency caused by outdated technology.
AOPEN consults with system integration partners and technology consultants to develop for enterprise brands the right solutions to support frontline workers.
With our expanding capabilities and partners, AOPEN is deploying more and more solutions for frontline workers, so that enterprise brands can offer seamless customer experiences
The company’s ability to evolve in step with ever-changing customer behavior has spurred its dynamic growth, from selling computer peripherals in the mid-1990s to a world-class enterprise dedicated to developing and delivering smart edge solutions. Building upon two decades of business evolution, AOPEN offerings seamlessly integrate cloud, IoT, AI, and machine learning technologies.
Looking ahead, Pompey notes that key markets like retail and hospitality are well-positioned to offer customers an omnichannel experience that combines online and physical solutions. AOPEN is leveraging its knowledge of these vertical markets, as well as its expertise developing hardware solutions, to deliver technology solutions that improve everyday engagements like quick-service restaurants and specialty retail; it is also driving new levels of efficiency and safety in those industrial and medical spaces. “With our expanding capabilities and partners, AOPEN is deploying more and more solutions for frontline workers,” says Pompey, “so that enterprise brands can offer seamless customer experiences.” With its ambitious roadmap, AOPEN is guiding those large organizations to operational and business excellence, navigating an ever-changing and rapid digital transformation.