Manish Chowdhary, Founder and CEOFrom mobile optimization to dynamic in-store marketing solutions although the retail industry has been evolving at a dizzying pace in the past few years, the future of retail holds even greater promises. According to a recent research by Accenture, by the year 2020, millenials in the U.S. alone will be spending $1.4 trillion annually and will represent 30 percent of the total retail sales. Amidst such advancements, a pertinent challenge faced by CIOs is choosing the right e-commerce platform from the multitude of options in the market. Responding resourcefully to a fast-changing e-commerce world, GoECart offers the only integrated software suite designed to unify every step of multichannel commerce. Founded by Manish Chowdhary, CEO of GoECart, the company had its genesis in his dorm room at the University of Bridgeport. Governed by a zeal for innovation, GoECart has expanded today to offer innovative solutions in online retail.
“We believe that the future of retail lies in speed and flexibility and our complete software suite—GoECart 360 designed from ground up enables SMBs to manage various aspects of omni-channel commerce,” explains Chowdhary. GoECart 360 combines an advanced e-commerce platform with multi-channel order management, Customer Relationship Management (CRM), Point of Sale (POS) capabilities and fulfillment and warehouse management. Appropriately named GoECart 360, the suite helps retailers engage in sales more cost-effectively, across major customer touch points such as multiple web storefronts, brick and mortar stores, call centers, mail order catalogs, mobile devices, and online marketplaces like Amazon and eBay. By leveraging a single system to run an entire business, GoECart 360 allows users to consolidate systems, streamline operations, simplify decisions, and maximize revenues. “Together with an ecosystem of prominent solution partners, GoECart 360 delivers expert professional services and a competitive edge that ensures clients remain at the forefront of e-commerce,” asserts Chowdhary.
Based on a Software-as-a- Service (SaaS) model, GoECart's fully outsourced solution helps clients reap the benefits of cloud coupled with an immersive user experience.
By leveraging a single system to run an entire business, GoECart 360 allows users to consolidate systems, streamline operations, simplify decisions and maximize revenues
With a pay-as-you-go pricing, GoECart completely eliminates the expenses incurred in installation and maintenance of software or server infrastructure.
Following a customer driven approach, GoECart works in tandem with a client's demand to formulate a solution which results in utmost business efficiency. “Our passion for result, innovation, and agility helps us offer exemplary customer service capabilities,” exclaims Chowdhary. In the case of eWam, a leading retailer in apparel and fashion accessories, the client required a robust e-commerce and order management system that would support their growth across all sales channels. “With eWam's legacy solution, data entry was a time-consuming process; reporting was inefficient, and obsolete back office solutions made operational tasks difficult,” remarks Chowdhary. On implementing GoECart 360, inventory inconsistencies and reporting limitations were diminished. The suite’s CRM module also provided the client a full featured contact database to record customer details and preferences. In the end, the client experienced a 33 percent increase in revenue and productivity was escalated by 50 percent.
Going forward, GoECart plans on expanding their geographical footprint in Canada, Mexico, Western Europe, India and China. The company will also work towards converting their front end and back applications into being mobile friendly and responsive. “We will be rolling out a larger technology solution and service partner delivery network, so that customers worldwide can be serviced better with local resources,” ends the CEO.